Shipping policy

Dermisly Shipping & Delivery

At Dermisly, we provide Free Tracked Shipping Worldwide to ensure everyone can access professional-grade skincare technology.

Shipping Times

To keep our prices competitive and quality clinical-grade, orders are dispatched directly from our specialized fulfillment center.

• Processing Time: 1-3 business days (Quality check & calibration).
• Transit Time: 7-12 business days (USA, UK, Canada, Australia).
• Rest of World: 10-15 business days.

Tracking Your Order

Every Dermisly order includes a tracking number. You will receive an automated email with your tracking link as soon as your package is dispatched. Please allow 2-4 days for the tracking status to update in the system.

No Hidden Customs Fees

We have integrated all duties and import taxes into our pricing. The price you see at checkout is the final price. You will not be charged extra fees upon delivery.

Lost or Damaged Items

If your package is lost in transit or arrives damaged, we will ship a replacement to you immediately at no extra cost. Your satisfaction is our priority.